How can I return goods?

If an item does not fit or a return is necessary for other reasons, please return the goods as follows:

1. Send us a withdrawal (in writing, by e-mail or fax).
2. Contact our customer service in advance if it is a complaint.
3. Pack the goods as well as possible and stamp them sufficiently or follow the instructions of our customer service in the event of a complaint.
4. Return with a delivery service of your choice.
5. The return costs are to be borne by you, unless it is a justified complaint (defective, wrong delivery, etc.)