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Learn interesting facts about topics such as health or nutrition as well as exciting and helpful tips & tricks about your animal roommates!

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Learn interesting facts about topics such as health or nutrition as well as exciting and helpful tips & tricks about your animal roommates!

To the advisor

Contact &

Help

Contact and help - quick help to your question.

You have a question for us or would like to contact us? Here you will find the most frequently asked questions from our customers. 

Feel free to contact us by email at service@perro.at 
or call us at +43 (0) 662 645020 
(MO - FR 08:00 - 18:00). 

You can reach us via chat Monday to Friday - we will answer within 24 hours. You can also use our enquiry form below. 

We look forward to hearing from you!

QUICK HELP - FAQS

Nutrition issues

Frequently asked questions about your pet's diet can be found here.

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Shipping & delivery times

The most frequently asked questions about our shipping conditions & delivery times can be found here.

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Vouchers, credits & promotions

Redeem coupons, promotions or bonus points. Here you will find the most frequently asked questions.

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Store help

All questions about registration, personal account and much more.

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Payment methods

You have specific questions about the payment methods ? Here you will find the answer.

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Returns & Complaints

Your product does not meet your expectations. Here you can read all the information.

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Contact

Mail address customer service: service@perro.at 

Mail address orders: bestellungen@perro.at

Phone contact: +43 (0) 662645020

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