Contact and help - quick help to your question.
You have a question for us or would like to contact us? Here you will find the most frequently asked questions from our customers.
Feel free to contact us by email at service@perro.at
or call us at +43 (0) 662 645020
(MO - FR 08:00 - 18:00).
You can reach us via chat Monday to Friday - we will answer within 24 hours. You can also use our enquiry form below.
We look forward to hearing from you!
QUICK HELP - FAQS
Nutrition issues
Frequently asked questions about your pet's diet can be found here.
Shipping & delivery times
The most frequently asked questions about our shipping conditions & delivery times can be found here.
Vouchers, credits & promotions
Redeem coupons, promotions or bonus points. Here you will find the most frequently asked questions.
Store help
All questions about registration, personal account and much more.
Payment methods
You have specific questions about the payment methods ? Here you will find the answer.
Returns & Complaints
Your product does not meet your expectations. Here you can read all the information.
Contact
Mail address customer service: service@perro.at
Mail address orders: bestellungen@perro.at
Phone contact: +43 (0) 662645020